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Delivery policy
Delivery Policy for The NewsCast
Effective Date: [04/April/2025]
This policy outlines the delivery process and timelines for digital products (movie scripts, written content, etc.) purchased from The NewsCrest (https://thenewscast.xyz).
1. Delivery Timelines
Instant Delivery:
Most digital products (scripts, content, etc.) are delivered automatically within 2 hours of successful payment confirmation.
You will receive the product via email or as a download link on your account dashboard.
Extended Delivery:
In rare cases (e.g., technical issues, payment verification delays, or high traffic), delivery may take up to 24 hours.
If you do not receive your product within 24 hours, contact us immediately at info@thenewscast.xyz.
2. Delivery Methods
All digital products are delivered electronically through:
Email: Sent to the email address linked to your account/payment method.
Account Dashboard: Accessible after logging into your The NewsCast account.
3. Delivery Failure & Support
If you encounter issues accessing your product (e.g., broken link, missing email):
Check your spam/junk folder.
Ensure your email address is correctly entered during checkout.
Contact our support team at info@thenewscast.xyz within 7 days of purchase for assistance.
We will resolve delivery issues or resend the product within 24 hours of your complaint.
4. Important Notes
No Refunds for Delivery Delays:
Due to the automated nature of digital delivery, refunds are not provided for minor delays (up to 24 hours).
Refunds are strictly governed by our No Refund Policy.
Payment Verification:
Delivery begins only after payment is fully processed and verified by our payment gateway.
5. Updates to This Policy
We reserve the right to modify this Delivery Policy. Changes will be effective immediately upon posting on this page.
Contact Us
For delivery-related queries, email: info@thenewscast.xyz